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Mobile Network Information

There are currently no identified Dodo mobile service outages.

You can check the latest mobile and internet outages on the Dodo Network Status and Outages page.

If you are experiencing mobile issues, visit the Mobile Help and Troubleshooting pages for troubleshooting steps and self-service support.

To view previously resolved outages, see Closed Mobile Outages.

 

 

 

 

Planned Emergency Change: CHG1907647

Status: Resolved

Locations affected: All States (nationwide)

Start date / time: Fri 31/07/2026 1am - 6am

Description: Mobile services nationwide may experience service degradation due to a software upgrade being implemented overnight.

The impact will only apply to data services; there will be no impact to 000 calls.

Service degradation may last the entire period from 12am to 6am.

Updates: Customers are advised to restart their phone or toggle flight mode to restore network session.
    
Estimated time of restoration: 6am


Planned Emergency Change: CHG1906411

Status: Resolved

Locations affected: All States (nationwide)

Start date / time: Wed 22/07/2026 12am - 6am

Description: Mobile services nationwide may experience service degradation due to a software upgrade being implemented overnight.

There will be no impact to 000 calls.

Service degradation may last the entire period from 12am to 6am.

Updates: Customers are advised to restart their phone or toggle flight mode to restore network session.
    
Estimated time of restoration: 6am


Major Incident: INC32377380

Status: Open

Locations affected: All States (nation wide)

Start date / time: Friday, 6 March 2026 - 15:45 AEDT (UTC+11)    

Description: Mobile services nationwide may be experiencing service degradation resulting in no data flow-
Vocus engineers are proactively working to clear stuck sessions and restore connectivity.

Updates: Customers are advised to restart their phone or toggle flight mode to restore network session.
    
Estimated time of restoration: TBC