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Further Support

For security reasons, QR codes cannot be resent automatically.

Contact support here to request a replacement eSIM.

Deleting your eSIM disconnects your service immediately.

Contact support here to reconnect with a replacement eSIM.

An eSIM replacement is required to complete this process.

Contact support here to reconnect with a replacement eSIM.

You’ll need a replacement eSIM.

Contact support here to complete a secure SIM swap.

Contact support here immediately to:

  • Suspend your service
  • Secure your account
  • Issue a replacement SIM/eSIM via our support team

Your plan is designed for use in Australia; however, you can purchase an International Roaming pack to enable usage overseas.

Learn more about international roaming here: International Roaming – Dodo

If you’ve attempted the troubleshooting steps and need a replacement eSIM, you can contact our Support team 1300 096 395.