Choose from our variety of 5G plans
Why choose Dodo mobile?
Data Banking
If you don’t use your data by the end of the month, it gets banked into your data bank and saved for when you need it.
No excess charges
Unlimited calls, text, MMS and no excess data charges are included in all our plans.
One less payment a year
We charge our mobile customers monthly, unlike our competitors who bill every 28 days – meaning more mobile savings!
All new global roaming packs
$10 per day
$10 for 1GB, with unlimited calls and text, so you can keep in touch with family and friends at home.
Roam in over 100 countries
If you're traveling overseas, we're coming with you so you can stay connected. See list of countries
Free inbound SMS
You will receive free SMS when you're visiting one of our 100 eligible countries. This is handy for things like verification codes.
Need your SIM faster? Starter Kits have landed in Coles and Woolworths stores
FAQs
Yes! Your phone will work with a Dodo SIM as long as it’s unlocked, supports 4G or 5G, and has the latest software updates installed.
Yes, transferring your number to Dodo is quick and easy. Simply follow the instructions on your SIM pack when activating.
*Transfers are usually completed within 4 hours but can take up to 2 business days from some networks.*
You will receive a confirmation email when your SIM is dispatched. It will arrive via Priority Post within 1-4 business days after dispatch. Please check Australia Post for accurate timeframes relevant to your location.
You can! We sell starter packs at participating Coles and Woolworths supermarkets. Once you’ve got your pack, simply follow the activation instructions included, or visit dodo.com/activate to get started.
No, once you use your data allowance plus eligible banked data, your speed will slow to 256Kbps. Eligible plans can purchase add-on packs through their MyDodo account.
Data banking allows you to carry over unused data from the previous billing period to the current one. For example, if you were on the 45GB plan and only used 25GB for the month, the remaining 20GB would be banked and will be added to the next month’s data allowance. This means that you would have 65GB for the next month.
Our Dodo International call credit can be used to call any of our included destinations. We’ve kept it simple and charge per minute. Once you use all your credit you can either purchase more via your My Dodo account or wait until your balance resets in your next billing cycle.
Yes, you can stay connected in over 100 international destinations with the $10/1GB Daily Roaming Pack. Enable or check the status of roaming through MyDodo or chat with the live messaging team.
It depends on your device - some need a software update, older ones may need replacing.
What’s the issue?
Some Samsung phones don’t switch to the Vodafone network when Optus and Telstra are both unavailable. This means they cannot call Emergency Services (000 or 112) in rare situations.
Does this affect all phones?
No. Only certain Samsung models are impacted. Check the full list on the Samsung website.
Why is this important?
By law, all phones must be able to make emergency calls when your main network isn’t working. If your phone doesn’t meet this requirement, it will be blocked from the Optus network between 24 December 2025 and 14 January 2026.
How will I know if my phone is impacted?
If your device is affected, we’ll contact you by SMS or email. Even if you haven’t heard from us, we recommend checking your device on the Samsung website.
Can this be fixed?
- Software update needed: Update your phone to the latest software immediately.
- Device replacement: Older models (usually 7+ years old) must be replaced.
How do I update my Samsung device?
- Go to Settings.
- Tap Software update (or System updates).
- Tap Download and install.
- Repeat until your phone says “Your software is up to date.”
Tip: Enable automatic updates for future updates.
What happens if I don’t act?
Your phone will be blocked from the Optus network. You won’t be able to make or receive calls (including emergency calls) or contact Dodo for support. Wi-Fi calling and SMS will also stop working.
Why does this happen?
Some devices don’t handle network changes correctly due to software or age. This can prevent emergency calls when networks are down.
What is Dodo doing?
We are working with Optus and Samsung to keep customers safe and ensure devices meet emergency call requirements.