We’d love to hear from you!

Looking for ways to get in touch with us? We’ve listed all available contact channels you can use for any of your account enquiries. You can also use these contact methods to make a complaint - for more information, see our complaint handling process.

Self help

Chat with us

Monday to Friday  
8am - 9pm AEST  
Saturday to Sunday  
9am - 6pm AEST  
Chat with us

Call us

Monday to Friday  
8am - 9pm AEST  
Saturday to Sunday  
9am - 6pm AEST  
13 36 36 (13 dodo)  
+61 02 8375 36 29 (Outside of Australia)  
Request a callback 

Chat with us

7 days a week  
9am - 6pm AEST  
Chat with us

Call us

Moving home

7 days a week  
9am - 6pm AEST  
1300 193 302 

Chat with us

7 days a week  
9am - 6pm AEST  
Chat with us

Call us

7 days a week  
9am - 9pm AEST  
13 36 36 (13 dodo)  
+61 02 8375 36 29 (Outside of Australia) 

Chat with us

Currently unavailable

Trading Address

Dodo Services Pty Ltd - Melb, VIC, Australia 3000

M2 energy PTY Ltd T/A Dodo Power and Gas- Melb, VIC, Australia 3000