Gas Emergency

What to do in a gas emergency	Never ignore your senses
In case of a serious emergency, immediate threat to life or fire, call 000.	If you smell gas take the following precautions: Extinguish all flames and do not smoke or strike matches Do not operate electrical switches or devices inside a dwelling open doors and windows to ventilate the area Keep people away from the affected area Turn off the gas at the meter (natural gas users) or at the tank or cylinder (LP gas users) but only if safe to do so For gas emergencies anywhere in Victoria, including gas leaks call the Gas Distributor for your area, on the the gas leaks number below at any time
If it is safe to do so: Try to extinguish flames using a fire blanket or an appropriate extinguisher Turn off the gas at the gas meter or cylinder Download and print this gas safety reference sheet and keep it handy in case of emergency.

What to do in a gas emergency

If you smell gas take the following precautions:

Extinguish all flames and do not smoke or strike matches
Do not operate electrical switches or devices inside a dwelling open doors and windows to ventilate the area
Keep people away from the affected area
Turn off the gas at the meter (natural gas users) or at the tank or cylinder (LP gas users) but only if safe to do so
For gas emergencies anywhere in Victoria, including gas leaks call the Gas Distributor for your area, on the the gas leaks number below at any time

If it is safe to do so:

Try to extinguish flames using a fire blanket or an appropriate extinguisher
Turn off the gas at the gas meter or cylinder
Download and print this gas safety reference sheet and keep it handy in case of emergency.

	Distribution Zone (Areas Served)	Map	MIRN Prefixes	Gas Leaks and Emergencies	Online Faults Info	General Number
Multinet Gas unitedenergy.com.au	Inner, Melbourne & outer East Melbourne, the Yarra Ranges & South Gippsland	View Multinet Gas	531	132 691	Click here	1300 887 501
Envestra envestra.com.au	North & South Eastern Melbourne and Northern & Eastern Victoria	View Envestra	532	1800 GAS LEAK (1800 427 532) / 1800 898 220	n/a	1300 001 001
AusNet Services ausnetservices.com.au	Melbourne west, Central and Western Victoria	View SP Ausnet	533	136 707	Click here	1300 360 795

	Distribution Zone (Areas Served)	Map	MIRN Prefixes	Gas Leaks and Emergencies	Online Faults Info	General Number
Jemena Gas Networks Jemena.com.au	Sydney, Newcastle, the Central Coast and Wollongong, Central West, Central Tablelands, South Western, Southern Tablelands, Riverina and Southern Highlands regions.	n/a	52	131 909	N/A	1300 137 078
Central Ranges Pipeline	Tamworth	n/a	52	131 909	n/a	1300 137 078
Envestra Gas (AGN)	Wagga Wagga, Gundagai, Temora, Cooma, Henty, Culcairn, Walla Walla, Bombala, Tumut	n/a	52	1800 427 532	n/a	03 9463 8222
APT All Gas (AGN)	Tweed Heads	n/a	52	1800 427 532	n/a	03 9463 8222
ACTEW/AGL	Canberra, Queanbeyan	n/a	52	131 909	n/a	13 18 86
Albury Gas (AGN)	Moama, Tocumwal, Finley, Cobram, Barooga, Mulwala, Jerilderie, Deniliquin, Berrigan, Albury, Howlong	n/a	52	1800 676 300	n/a	03 9463 8222

Energy Safe Victoria esv.vic.gov.au	Energy Safe Victoria (ESV) is the independent technical regulator responsible for electricity, gas and pipeline safety in Victoria.	1800 652 563
Plumbing Industry Commission Victoria pic.vic.gov.au	Administer the licensing and registration system for plumbers, and promote and enforce plumbing standards across Victoria.	1300 815 127