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Notice of delay – Dodo will be contacting affected consumers by 18 May 2018

Did you purchase a Dodo NBN plan between 1 October 2015 and 22 March 2018? You may be entitled to a partial refund or be able exit your contract without cost. Dodo is providing remedies to consumers who purchased NBN internet plans where their fibre to the node (FTTN) or fibre to the building (FTTB) connection was not capable of delivering the speeds promised. We acknowledge that, by doing so, we likely breached the Australian Consumer Law. Dodo has been delayed and will be contacting affected consumers by 18 May 2018 to offer options including a refund, moving to a lower speed plan or exiting their contract. Dodo had previously stated that it would contact affected consumers by 27 April 2018. Click here for more information, or contact us on 1300 076 089.

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