Electricity & Gas rates are changing.

NSW & QLD market offers - Electricity

• If you sign up on or before 1 June 2025, your rates will change from 1 July 2025.
• If you sign up from 2 June 2025, you’ll be on our new rates from the start.

VIC market offers – Electricity & Gas

• If you sign up on or before 30 June 2025, your rates will change from 1 August 2025.
• If you sign up from 1 July 2025, you’ll be on our new rates.

NSW, QLD, SA & VIC standing offer - Electricity 

• If you sign up on or before 30 June 2025, your rates will change from 1 July 2025.
• If you sign up from 1 July 2025, you’ll be on our new rates.
• You’ll receive a written notice of the new rates, unless you joined within 10 business days before 1 July 2025.

Solar feed-in tariff rates are changing.

VIC market & standing offers

• New solar feed-in tariff: 0.04 c/kWh from 1 July 2025.
• If you sign up on or before 30 June 2025, the new tariff will apply from 1 August 2025.
• If you sign up from 1 July 2025, you’ll be on the new tariff from the start.

NSW, QLD & SA market & standing offers 

• New solar feed-in tariff: 1 c/kWh from 1 July 2025.
• If you sign up on or before 30 June 2025, the new tariff will apply from 1 July 2025.
• If you sign up from 1 July 2025, you’ll be on the new tariff from the start.

All affected customers will be notified in advance.

You can arrange connection by calling our Contact Centre 13 Dodo (13 36 36), our friendly sales staff will not only organise your gas or electricity connection they can also discuss your internet and telecommunication needs.

Please have the full address of your new premises, identification, such as your driver's licence number, and at least one contact phone number available. Make sure you give at least two business days notice to allow us time to organise your connection.

You can also complete an online sign up form and our Customer Service team will promptly action your request.

To use our online sign up page click here.

Moving with Dodo is easy. All we need is a few details and we will have your electricity and gas connected on move day. Remember to organise your move at least 3 business days in advance of your connection date.

For an urgent electricity connection, please call 1300 345 847 (Monday to Friday, 8am to 7pm AEST). Additional fees may apply for an urgent connection. Gas connections can take up to three business days.

Existing customers will need to call Dodo Power and Gas to organise their move on 13 36 36 (Monday to Friday 8am -7pm AEST) and provide the following information

• Date for disconnection of services to your existing property
• Date for connection of services to your new property
• Address of your new property
• Your identification details for authentication

New Dodo Power & Gas customers in Vic, NSW & SA can move by 

• Organising a move online
• Calling us on 13 36 36 (Monday to Friday, 8am to 7pm AEST)

New Dodo Power & Gas customers in Queensland will need to call us on 13 36 36 (Monday to Friday, 8am - 7pm AEST) to organise their move as well as the Visual Safety Inspection appointment.

To organise a move, all new customers will need handy the address of the new property, the connection date and identification details for authentication.
Make sure that there is clear and safe access to your electricity and gas meters and remember to set your main electrical switch to “off” to ensure that you are connected on the date nominated.

If someone in your household has Life Support Equipment, it’s important to plan for unexpected energy outages. Contact us to register your life support machine. Concessions has detailed information relating to Concessions and Life Support.