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Dodo bird

It’s time for you to enjoy even faster internet speeds

Fibre Connect is where your nbn service is upgraded from old-school copper wiring to high-speed fibre optic cables, at no cost to you, and we manage the whole process. Fibre Connect opens the door to higher-speed internet. Your browsing will be smoother, you’ll stream at higher quality on more devices, and your downloads will be faster so you can do more of what you love.

Upgrade with Dodo and get a great deal across our range of eligible, high-speed plans.

How to Upgrade

Why Should I Upgrade?

Faster speeds

Better steaming and faster downloading.

$0 cost to upgrade

This upgrade is being covered by nbn.

Reliable connectivity

A fibre connection direct to your home.

Keep your Modem and Wi-Fi settings^

Or buy a new or pre-loved plug and play modem.

What does the Fibre Upgrade mean for you?

Put simply, it's the real deal. Your browsing will be smoother and your downloads will be faster.

Things to know

In most cases you can keep your current modem but it depends on what you’ve got. We can help you work it out when you’re ready to upgrade.

nbn co announced that 3.5 million Australian homes would be eligible to have their nbn service upgraded by 2023, giving them the capability to access the fastest speeds available in Australia. As nbn has been conducting the rollout, these upgrades are already well underway across a range of Australian suburbs.

We’ll contact you once we have the right plan ready for your home.

Eligible homes will be upgraded from Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) to Fibre to the Premises (FTTP).

Yes, we have a variety of plans available, all with different typical evening speeds. Find out more on our nbn plans page.

Additional work will be required to install new nbn equipment inside and outside of the premises to complete the upgrade.  To make sure you have a smooth connection, two important nbn technician visits will take place.

The Dodo team will book the required appointments with an nbn approved technician. You’ll only need to be home for one of them.


Pre-installation visit

Here the nbn approved technician will assess the outside of your premises. This will help them to identify any obstacles early and prepare for your upcoming installation appointment. You don’t have to be home during the day. In most cases, this visit will take on average between 45 minutes to 1.5 hours. Please keep in mind that complex connections may take longer.


Installation visit

The nbn approved technician will arrive to install the nbn equipment inside and outside your premises. You, or an authorised person over the age of 18, will need to be present during the installation to give the technician both internal and external access to your premises. In most cases, this appointment will take between 3 to 4 hours. Please note it could take longer for complex connections.

Customers on nbn Fibre to the Node (FTTN) or nbn Fibre to the Curb (FTTC) technologies in selected areas may be eligible to upgrade to nbn Fibre to the Premises (FTTP).

Additional work will be required to install new nbn equipment inside and outside of the premises to complete the upgrade. Your nbn FTTP provider will book in the required appointments with an nbn approved technician to begin the upgrade.

In most cases the upgrade will be completely free, but there are exceptions. The free nbn install that comes with a Fibre Connect upgrade is a standard install. nbn will generally install the nbn connection box on the inside surface of an external wall closest to the street. The location of the connection box can sometimes be negotiated with the nbn technician, but not always.

Power is required to run the nbn connection box. If there is no power at the location where nbn installs the connection box, you may need an electrician to run power there at your own cost.

Most customers will not need an electrician to do any work.

If you’re not sure what technology you currently have, please call us on 13 36 36 and we’ll be happy to help. You can view the full Fibre Connect Terms and Conditions here.