Mobile

 

Mobile Data

If you are having issues getting online, check the following.

  • Have you activated your SIM card? You can activate your SIM card here.
  • Are your monthly payments up to date? Login to MyDodo to check your account balance.
  • Does your plan include a monthly data allowance? You can login to MyDodo to view your data allowance and remaining balance.

If mobile data is still not working, please check that you have the correct mobile data settings as shown below.

 

GPRS Settings:
 

Website:- http://networker.optus.net.au/wap/index.wml
APN:- Internet
Gateway/Proxy IP:- 202.139.83.152
Port:- 9201

 

If your settings are correct and the sim card is active but mobile data is not working, contact us via online chat for further assistance.

 

MMS

If you are having issues, you can check that you have the correct MMS settings as shown below.

MMS Settings: 

Website:- http://mmsc.optus.com.au:8002/
APN:- MMS
Gateway/Proxy IP:- 61.88.190.10
Port:- 9201

 

Still having issues? Contact us for further assistance.

 

Transferring your number

You can transfer your mobile number to Dodo by selecting the option when signing up to Dodo Mobile.

  • If your existing service is pre-paid, we require the mobile service number and the date of birth provided when that service was created.
  • If your existing service is post-paid, we require the mobile service number and the account number of the service you wish to transfer to Dodo.

When transferring your number from another provider, your service should be active within 4 hours, however can take up to 2 business days.

Once the service with your previous provider stops working, either:

  • Replace you old SIM with your new Dodo SIM card.

or

  • If using a Dodo eSIM, scan the QR Code provided to complete activation.

You may need to power cycle you handset to complete service activation.

 

Related

How long does it take to transfer my number to Dodo?