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Support

My.Dodo
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Internet
Internet
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Energy
Mobile
Mobile
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Modem Setup
Intl. Roaming

Connecting to the Internet

  • How do I setup my dodo modem?
  • Can I use my own modem with Dodo nbn?
  • BYO Modem Compatibility Guide
  • Can I buy a Dodo modem?

Troubleshooting Guides

  • How do I find my AVC ID?
  • Can I check the nbn network status?
  • I can’t connect to the internet, what should I do?
  • My internet service is dropping out, what should I do?
  • What should I do if my internet service is slow?

Energy

  • Why is my invoice so high?
  • Why have I got an estimated bill?
  • I am moving to a new home what do I need to do?
  • How do I make a payment online
  • How do I change or update my payment details?
Login to My Dodo

Login to My Dodo

Manage your account online

Track my Hardware

Track my hardware

Find out the latest status of your hardware order.

Hardware returns

Hardware returns

Returns information for handsets, modems and more.

Network Status

Network status

Check the status of the Dodo network

Make a Payment

Make a Payment

Need to pay your bill? You can do it quickly and easily online via MyDodo.

Payment extension

Payment Extension

Learn more about payment extensions here.

Account Status

Moving House

Let us take the hassle out of connecting you to your new address.

Video setup

Modem Setup

Handy guides for nbn modem setup.

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