Energy
Switch to Dodo Energy today
No lock-in contracts
We won't lock you in to a contract. You'll have the freedom to move as you like to
Flexible payment options
Choose a payment option that suits you
My Dodo
Monitor your usage and manage your account using My Dodo, our online account management tool
The reference price comparison and annual estimate are calculated based on an average usage customer. It excludes any concessions, fees and solar feed-in tariff credits. The reference price comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation. This estimate is also based on rates that may change during your energy plan period.
View our Energy Price Fact
Sheet/Basic Plan Information.
Frequently asked questions
You can arrange connection by calling our Contact Centre 13 Dodo (13 36 36), our friendly sales staff will not only organise your gas or electricity connection they can also discuss your internet and telecommunication needs.
Please have the full address of your new premises, identification, such as your driver's licence number, and at least one contact phone number available. Make sure you give at least two business days notice to allow us time to organise your connection.
You can also complete an online sign up form and our Customer Service team will promptly action your request.
To use our online sign up page click here.
Moving with Dodo is easy. All we need is a few details and we will have your electricity and gas connected on move day. Remember to organise your move at least 3 business days in advance of your connection date.
For an urgent electricity connection, please call 1300 345 847 (Monday to Friday, 8am to 7pm AEST). Additional fees may apply for an urgent connection. Gas connections can take up to three business days.
Existing customers will need to call Dodo Power and Gas to organise their move on 13 36 36 (Monday to Friday 8am -7pm AEST) and provide the following information
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Date for disconnection of services to your existing property
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Date for connection of services to your new property
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Address of your new property
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Your identification details for authentication
New Dodo Power & Gas customers in Vic, NSW & SA can move by
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Organising a move online
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Calling us on 13 36 36 (Monday to Friday, 8am to 7pm AEST)
New Dodo Power & Gas customers in Queensland will need to call us on 13 36 36 (Monday to Friday, 8am - 7pm AEST) to organise their move as well as the Visual Safety Inspection appointment.
To organise a move, all new customers will need handy the address of the new property, the connection date and identification details for authentication.
Make sure that there is clear and safe access to your electricity and gas meters and remember to set your main electrical switch to “off” to ensure that you are connected on the date nominated.
If someone in your household has Life Support Equipment, it’s important to plan for unexpected energy outages. Contact us to register your life support machine. Concessions has detailed information relating to Concessions and Life Support.