Queensland’s leading electricity supplier – no lock in contracts
Simple, straightforward energy plans for all kinds of households across Queensland. Combine electricity with your NBN and we’ll chip in $5 a month!
Why choose Dodo?
Dodo focuses on our customers, so you know you’re getting an energy plan that’s made for you. We offer:
- No lock in contracts: Select month-to-month, no need to stay in a contract for 12 months with Dodo.
- Flexible payment options: Choose how and when you pay so you can manage your money the way you like.
- Manage your plan online: My Dodo gives you complete visibility of your plan.
Take advantage of our flexible payment plans and no lock-in contracts with affordable electricity. You can choose a plan based on usage and amend when needed.
Frequently asked questions
Want to know more? Here’s a few questions you may have.
Yes! It’s easy to combine energy and internet with Dodo. If you combine your NBN plan with electricity, we’ll chip in $5 a month!
It will take about 3 business days to move energy providers. If you require urgent connection it is possible to expedite, however there may be a surcharge.
If you are moving house we can easily connect your new address. It will take roughly 3 business days to transfer over, and fees are based on the distribution zone of your new address.
Let us know when you are moving and we’ll contact the relevant energy distributors to get things prepared for you. It’s that easy!
If you are looking for rebates or concessions for your electricity usage, take a look at our page on https://www.dodo.com/energy/concessions to find out what’s available in your state.
You may need to change or update your plan based on the location or state you are in. We will be able to talk you through any changes or updates over the phone.
Dodo wants to help you get the best plan for your household, but if you feel like you could save more or want to change your plan, give us a call.
Contact Dodo on 13 dodo (13 36 36) to organise your energy connection at least 3 business days in advance. We’ll contact the relevant distributors to get your energy started.
Cutting down on unused energy with stand-by appliances, heating and cooling, reducing your usage and managing your usage online can help you save money. If you want tips on how to use less energy, check out our page on energy saving tips!
If you are an existing Dodo customer you can use our online portal, My Dodo to manage your usage and see payment plans.
Of course, rates and prices will have an impact on your choice of supplier. It’s a good idea to compare multiple suppliers to see the best price. Your bill will be calculated using supply charges, distribution charges and regulated market changes as well as GST.
Customer service is essential when choosing a supplier, but accessibility is also part of this service. Make sure you have online visibility, so you don’t have to get on the phone every time you need to pay a bill or make a change.
Make sure you look out for flexible payment options, or options that suit your lifestyle. You want to be able to manage your money the way that works for you.
Use the electricity emergency contact details and we’ll help you out from there.
You can pay via phone or manually pay using your BPay code. Alternatively, you can organise a direct debit so you can automatically pay your bills. https://support.dodo.com/energy/bills-and-payments
A good way to decide is by using the number of people in your household and general energy usage (how often you are at home, how many utilities you have, etc.) to get an idea on what plan will suit you. If you want support on making the right choice you can contact our customer service team on 13 dodo (13 36 36).