As we continue to see the impact of Cyclone Jasper in Far North Queensland, we know some of our customers and volunteers will need help from us.
Whether you are affected short-term or longer-term, you may be eligible for relief solutions to support you through this difficult time.
- Financial hardship assistance Financial Hardship Policy
If you’ve received a payment reminder, suspension or disconnection notice, please contact us to make an alternative arrangement.
Call Us
Dodo Mobile, Phone and Internet
If you have been affected by Cyclone Jasper, call us to discuss your eligibility for support options between Monday to Friday 9am – 6pm AEDT on 13 36 36.
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If you are experiencing mobile network difficulties, please be aware that you are still able to dial emergency services on 000 and international standard emergency number on 112. |