My Home Phone Isn’t Working
Step 1: Make sure your phone is connected properly
If all you have is a Home Phone service, your phone connects directly into a telephone wall socket.
If you have a phone and internet service, we’ll need to ensure all sockets have filters connected
Step 2: Select an issue that best describes your problem
I can't hear anything
I have a Noisy Line
I can't receive calls
I can't make calls
Please Note: The troubleshooting pages above are not for an NBN Fibre Phone or VoIP service.
if your VoIP/Fibre phone isn't working.