My ADSL Isn’t Working Properly
Step 1: Make sure your connected properly
If you don't use your home phone, your modem connects directly to a telephone wall socket.
If you use your phone, we’ll need to ensure all sockets have filters connected
Step 2: Select an issue that best describes your problem
I can’t connect to the internet
My Internet is Dropping Out
My Internet Service is Slow
Please Note: The troubleshooting pages above are not for NBN.
if your NBN service isn't working.