Your Best/Better Offer is the generally available energy plan we estimate would cost you the least, based on your energy usage and the plans available to you.
If we have another plan that could save you money, your bill may show the estimated amount you could save by switching.
If you're already on our Best/Better Offer, we'll let you know that too.
We estimate your Best Offer using information such as:
Because it's an estimate, your actual costs and savings may vary depending on how much energy you use.
You can find your Best/Better Offer information on the first page of your energy bill.
Look for the box titled “Could you save money on another plan?”
This section will tell you whether:
If we identify another eligible plan that could save you money, your bill will let you know and provide information about the potential savings.
If your bill shows that you could save money by moving to a Best or Better Offer, you can contact us to change your energy plan.
There are a few easy ways to get in touch:
Before changing your plan, we'll confirm the details of the new offer, including the applicable rates, fees and any other important terms.