Concessions may be available to individuals and families who receive income support payments from the Commonwealth Government and who have an appropriate Commonwealth concession card. The concession or rebate which you can apply for, and the eligibility requirements, depends upon which state you live in.

Eligible cards include the Pensioner Concession Card, Health Care Card, or an appropriate Department of Veterans Affairs Gold Card. Please note that the account or bill of the person obtaining the concession must be in the name of the primary concession card holder.

Each State Government has different guidelines about the eligibility for energy related concession or rebates.

We will provide you with information on concessions, rebates, or grants upon request by you.

We will automatically apply any concessions or rebates that you may be eligible for providing you have supplied us the appropriate details of your eligibility for the Concession or rebate and that you have agreed to share that information with the Centrelink and the relevant State or Federal government agency.

Some concessions require the applicant to provide a completed form from a Doctor. If you are unsure if you are eligible for a concession please call us on 13 dodo (13 36 36).