What Do I Do If I get An Error Message On My Handset?
If your handset is not working please try following steps:
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Turn the phone off.
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Remove battery and SIM card from the handset
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Put the battery and SIM back in the handset
and turn your phone on again.
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If still not working, try your SIM in another
handset. This will help you determine if the problem is your SIM
card or your handset
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If the SIM is working in an another handset - that
means there is an issue with your handset or potentially your
handset is locked to a different provider
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If the SIM card is not working in an another
handset - that means it is most likely issue with your SIM
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If it is an issue with your SIM card, please call
13 dodo and if it is the handset we suggest to contact the
manufacturer.
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