Faults and Emergencies

Electricity Distributors

 

Distributors own and manage the poles and wires in the street to deliver electricity to your home. There are numerous electricity distributors licensed to deliver electricity to consumers through their networks, and they are each responsible for a specific geographic region of Australia.

Distribution Company Distribution Zone (areas served) Map NMI prefixes 24 hour Faults Number Online Fault Information General Number
Powercor Australia
www.powercor.com.au
Western suburbs and western Victoria Map 620 13 24 12 Click here 13 22 06
SP Ausnet
www.sp-ausnet.com.au
Outer northern and eastern suburbs and eastern Victoria Map 630 13 17 99 Click here 1300 360 795
United Energy Distribution
www.ue.com.au
Southern suburbs and Mornington peninsula Map 640 13 20 99 Click here 1300 131 689
Citipower
www.citipower.com.au
City and inner suburbs Map 610 13 12 80 Click here 1300 301 101
Jemena
www.jemena.com.au
Northern and south-western suburbs Map 600 13 16 26 Click here 13 16 26
Essential Energy (formerly Country Energy)
www.essentialenergy.com.au
Essential Energy covers most of regional and rural New South Wales Map 400, 420, 440, 450 13 2080 N/A 13 2356
Energex
www.energex.com.au
South East Queensland, including the regions of Brisbane, Ipswich, Gold Coast and Sunshine Coast Map 310 13 6262 Click here 13 1253
Ausgrid (formerly Energy Australia)
www.ausgrid.com.au
Sydney, Central Coast and Hunter regions of New South Wales Map 410 13 1388 N/A 13 1535
Endeavour Energy (formerly Intergral Energy)
www.endeavourenergy.com.au
Sydney's Greater West, the Southern Highlands and the Illawarra N/A 431 13 1003 N/A 13 1081